She said her favorite part of the job is helping her Soldiers by sharing her technical skills and teaching them. Porotesano said the service also allows Soldiers to save money and improves their morale. Pakkung said he enjoys helping Soldiers look their best. "I like to see the customer leave happy, and when they come back they tell (us we) are doing a good job," he said. Pakkung, a laundry, showers and textile specialist with the 488th and a Houston native, said his favorite part of the job is making sure customers leave the shop with a smile. Porotesano said her team is proud of the service they provide, and that Soldiers leave knowing their uniforms look professional and well maintained. She said her team repairs about 20 items a day. Word has spread around COB Taji, and Porotesano and her team are seeing more customers. "(At other facilities) it usually takes longer." "When they come over here, they are surprised that it is a 24-hour turnaround," said Porotesano. The 263rd has been advertising their mission to other commands, to let Soldiers know they can get their damaged uniforms fixed for free and returned in a timely manner. "When you have a uniform that is torn, a zipper that is broken or Velcro that needs repaired, you bring them over here." "We only work on uniforms," said Porotesano, a San Jose, Calif., native. Veronica Porotesano, a laundry, showers and textile specialist with the 488th Quartermaster Company out of Fort Polk, La., attached to the 263rd QM Co., said they do the renovations to support Soldiers. The renovation shop, run by the 263rd Quartermaster Company, 541st Combat Sustainment Support Battalion, 15th Sustainment Brigade, 13th Sustainment Command (Expeditionary), repairs uniforms at no cost to Soldiers. Pakkung, a laundry, showers and textile specialist with the 488th Quartermaster Company out of Fort Polk, La., attached to the 263rd Quartermaster Company, 541st Combat Sustainment Support Battalion, 15th Sustainment Brigade, 13th Susta.ĬONTINGENCY OPERATING BASE TAJI, Iraq - Missions in Iraq can take a toll on service members' uniforms, but a group of Soldiers work every day to keep them presentable and in good repair at Contingency Operating Base Taji, Iraq.
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